Flackley Ash Country House Hotel, Rye

The hotel has potential but lacks care and attention. The room was in poor condition with cracked tiles and overall cleanliness issues. The spa facilities were mediocre and caused a rash to one guest. Breakfast was unpleasant, with cold toast and raw eggs. The presence of sick dogs in the reception area was not hygienic.

My stay at the hotel was pleasant overall. The rooms, although a bit tired and old-fashioned, were clean and all in good working order, but the king-size bed was out of order which was a bit disappointing. The service staff were amazing in most areas but the catering service was poor. The location was ideal for exploring the countryside and nearby attractions. The dining experience was satisfactory, with some slow service but decent food options. The facilities were good, though some areas could use more attention. Overall, it was a lovely stay with both positive and negative aspects to consider.

The hotel had a rather tired and dated appearance in the rooms, lacking charm. However, the quietness at night was a plus. The service was noticeably helpful and friendly, from check-out to check-in, though lacking water. The location was lovely, with easy access to Rye and surrounding attractions but had some unique seating arrangements. The dining options were varied, but service could be slow. Overall, the hotel offered a mixed experience with room for improvement.

The hotel's rooms were slightly better but definitely in need of an update. One room felt cramped, and the water flow in the bath/shower was awful. There was also a lingering smell of smoke, so it's essential to request a non-smoker room. Despite these issues, the staff provided professional, courteous, and helpful service. The location had its ups and downs, being great for a post-wedding hangover but noisy due to the busy road nearby. The dining experience had its ups and downs too, with some questionable aspects but overall offering a good choice of continental or full English breakfast. Facilities were decent, with a cold tap in the bathroom that could be uncomfortable at times.